Week Two
Hidden .ini Settings and Their Meaning - Level I*

• Colors with Codes
• Settings in GM.ini
• Settings in Username.ini
• Q&A

Week Three
GoldMine Basics - Level I *

• Overview of Goldmine
• The Goldmine Window
• The Menu Bar, The Toolbar, and The Taskbar
• The Tabs
• Using Help
• Q&A

Week Four
Working with Contact Records - Level I *

• Finding Contacts
• Editing Contacts
• Viewing Multiple Contacts
• Creating a Contact
• Deleting a Contact
• Q&A

Week Five
Scheduling/Completing Activities - Level I

• Scheduling Calls/Appointments/Next Actions/To-Do's
• Completing Activities
• Scheduling Recurring Activities
• Scheduling Events
• Using the Goldmine Calendar and Activity List
• Q&A

Week Six
Filters and Groups - Level I *

• Creating Simple Filters
• Using Filters in the Database
• Creating Simple Groups
• Using Filters and Groups together
• Q&A

Week Seven
Filters and Groups - Level II *

• Creating Complex Filters
• Creating Complex Groups
• Using Groups in the Database
• Using Filters and Groups together
• Q&A

Week Eight
GoldMine Reporting - Level I *

• Using Output to for basic Reporting and Exporting
• Creating a Basic Filter
• Report Categories
• Sample Reports
• Cloning a GoldMine Report
• Q&A

Week Nine
Document Management - Level I *

• Uses for Word Templates
• Creating/Managing/Using Word Templates
• Q&A

Week Ten 
E-Mail Management - Level I

• Creating/Managing/Using E-Mail Templates
• Q&A

Week Eleven
Database Setup - Level I

• Advantages and Disadvantages of Additional Databases
• Creating/Managing/Using multiple dBase databases
• Creating/Managing/Using multiple SQL databases
• Creating/Managing/Using the Details Tab
• Q&A

Week Twelve
Database Setup - Level II *

• Setting up New Screens
• Setting up New Fields
• Setting up Field Properties
• Q&A

Week Thirteen
Review of Other GoldMine Tabs - Level I *

• Contact and Referral Tabs
• Links and Members Tabs
• Notes and other Tabs
• Arranging Tabs
• Q&A

Week Fourteen
Lookup Lists and Lookup.ini - Level I

• Creating, Modifying and Controlling Lookup Lists*
• Creating, Modifying, and Using Lookup.ini
• Other Useful .ini files in GoldMine
• Q&A

Week Fifteen
Record Typing - Level II

• The Advantages and Disadvantages of  Record Typing?
• Creating/Managing/Using Record Typing
• Q&A

Week Sixteen
Setting User Preferences - Level I *

• Personal, Record, Calendar, Schedule
• Alarms, Lookup, Toolbar, E-Mail (Internet)
• Misc., Speller, System
• Q&A

Week Seventeen
User Setup - Level I *

• Creating/Cloning a New User
• Setting User Properties
• Setting User Preferences
• Q&A

Week Eighteen
User Setup - Level II *

• Setting up User Groups
• Setting Record Ownership and Curtaining
• Q&A

Week Nineteen
Opportunity/Project Manager - Level I

• Advantages and Disadvantages of the Opportunity Manager
• Creating/Managing/Using the Opportunity Manager
• Advantages and Disadvantages of the Project Manager
• Creating/Managing/ Using the Project Manager
• Q&A

Week Twenty
Service Management - Level I *

• Modifying/Managing/Using Service Management Center
• Modifying/Managing/Using the Cases Tab
• Q&A

Week Twenty-One
Creating Reports - Level II *

• Creating More Complex GoldMine Reports
• Understanding GoldMine Tables and Fields
• Other Non-GoldMine Reporting Tools
• Q&A

Week Twenty-Two
The Relationships Tab (Organization Chart) - Level I

• Location and Structure of the Relationships Tab (Org Chart)
• Advantages of the Relationships Tab (Org Chart) to your business
• Tricks and Troubles with the Relationships Tab (Org Chart)
• Q&A

Week Twenty-Three
Other GoldMine Features - Level I *

• Using the Knowledge Base (Info Center)
• Copying Contact Details
• Using the Personal Rolodex and Internet Search
• Q&A

Week Twenty-Four
Database Clean Up - Level I

• Finding and Dealing with Duplicates
• To Merge or Delete that is the question
• Cleaning up data using Global Replace (a little level II here)
• Q&A

Week Twenty-Five
Database Clean Up - Level II

• Merging/Purging the Database
• Importing/Exporting Records
• Q&A

Week Twenty-Six
SQL Queries - Level I

• Creating/Running/Saving Queries
• Converting Queries to Groups
• Outputting Queries to Excel
• Q&A

Week Twenty-Seven
SQL Queries - Level II

• Creating/Running/Saving Advanced Queries
• Running Queries in SQL
• Using SQL to Delete GoldMine items
• Q&A

Week Twenty-Eight
Integration with Outlook and PDAs - Level I

• Interfacing GoldMine with Outlook
• Outlook E-Mail Integration (GISMO)
• Sync with a PDA
• Q&A

Week Twenty-Nine
GM+Views - Level II

• Basics of creating GM+Views
• Some Examples of GM+Views
• Q&A

Week Thirty
Useful Third Party Products - Level I

• Beyond Gold (from D-J Hunt)
• Linked Document Mover (from Prior Analytics)
• Other Third Party Products
• Q&A

Week Two
Hidden .ini Settings and Their Meaning - Level I*

• Colors with Codes
• Settings in GM.ini
• Settings in Username.ini
• Q&A

Week Three
GoldMine Basics - Level I *

• Overview of Goldmine
• The Goldmine Window
• The Menu Bar, The Toolbar, and The Taskbar
• The Tabs
• Using Help
• Q&A

Week Four
Working with Contact Records - Level I *

• Finding Contacts
• Editing Contacts
• Viewing Multiple Contacts
• Creating a Contact
• Deleting a Contact
• Q&A

Week Five
Scheduling/Completing Activities - Level I

• Scheduling Calls/Appointments/Next Actions/To-Do's
• Completing Activities
• Scheduling Recurring Activities
• Scheduling Events
• Using the Goldmine Calendar and Activity List
• Q&A

Week Six
Filters and Groups - Level I *

• Creating Simple Filters
• Using Filters in the Database
• Creating Simple Groups
• Using Filters and Groups together
• Q&A

Week Seven
Filters and Groups - Level II *

• Creating Complex Filters
• Creating Complex Groups
• Using Groups in the Database
• Using Filters and Groups together
• Q&A

Week Eight
GoldMine Reporting - Level I *

• Using Output to for basic Reporting and Exporting
• Creating a Basic Filter
• Report Categories
• Sample Reports
• Cloning a GoldMine Report
• Q&A

Week Nine
Document Management - Level I *

• Uses for Word Templates
• Creating/Managing/Using Word Templates
• Q&A

Week Ten 
E-Mail Management - Level I

• Creating/Managing/Using E-Mail Templates
• Q&A

Week Eleven
Database Setup - Level I

• Advantages and Disadvantages of Additional Databases
• Creating/Managing/Using multiple dBase databases
• Creating/Managing/Using multiple SQL databases
• Creating/Managing/Using the Details Tab
• Q&A

Week Twelve
Database Setup - Level II *

• Setting up New Screens
• Setting up New Fields
• Setting up Field Properties
• Q&A

Week Thirteen
Review of Other GoldMine Tabs - Level I *

• Contact and Referral Tabs
• Links and Members Tabs
• Notes and other Tabs
• Arranging Tabs
• Q&A

Week Fourteen
Lookup Lists and Lookup.ini - Level I

• Creating, Modifying and Controlling Lookup Lists*
• Creating, Modifying, and Using Lookup.ini
• Other Useful .ini files in GoldMine
• Q&A

Week Fifteen
Record Typing - Level II

• The Advantages and Disadvantages of  Record Typing?
• Creating/Managing/Using Record Typing
• Q&A

Week Sixteen
Setting User Preferences - Level I *

• Personal, Record, Calendar, Schedule
• Alarms, Lookup, Toolbar, E-Mail (Internet)
• Misc., Speller, System
• Q&A

Week Seventeen
User Setup - Level I *

• Creating/Cloning a New User
• Setting User Properties
• Setting User Preferences
• Q&A

Week Eighteen
User Setup - Level II *

• Setting up User Groups
• Setting Record Ownership and Curtaining
• Q&A

Week Nineteen
Opportunity/Project Manager - Level I

• Advantages and Disadvantages of the Opportunity Manager
• Creating/Managing/Using the Opportunity Manager
• Advantages and Disadvantages of the Project Manager
• Creating/Managing/ Using the Project Manager
• Q&A

Week Twenty
Service Management - Level I *

• Modifying/Managing/Using Service Management Center
• Modifying/Managing/Using the Cases Tab
• Q&A

Week Twenty-One
Creating Reports - Level II *

• Creating More Complex GoldMine Reports
• Understanding GoldMine Tables and Fields
• Other Non-GoldMine Reporting Tools
• Q&A

Week Twenty-Two
The Relationships Tab (Organization Chart) - Level I

• Location and Structure of the Relationships Tab (Org Chart)
• Advantages of the Relationships Tab (Org Chart) to your business
• Tricks and Troubles with the Relationships Tab (Org Chart)
• Q&A

Week Twenty-Three
Other GoldMine Features - Level I *

• Using the Knowledge Base (Info Center)
• Copying Contact Details
• Using the Personal Rolodex and Internet Search
• Q&A

Week Twenty-Four
Database Clean Up - Level I

• Finding and Dealing with Duplicates
• To Merge or Delete that is the question
• Cleaning up data using Global Replace (a little level II here)
• Q&A

Week Twenty-Five
Database Clean Up - Level II

• Merging/Purging the Database
• Importing/Exporting Records
• Q&A

Week Twenty-Six
SQL Queries - Level I

• Creating/Running/Saving Queries
• Converting Queries to Groups
• Outputting Queries to Excel
• Q&A

Week Twenty-Seven
SQL Queries - Level II

• Creating/Running/Saving Advanced Queries
• Running Queries in SQL
• Using SQL to Delete GoldMine items
• Q&A

Week Twenty-Eight
Integration with Outlook and PDAs - Level I

• Interfacing GoldMine with Outlook
• Outlook E-Mail Integration (GISMO)
• Sync with a PDA
• Q&A

Week Twenty-Nine
GM+Views - Level II

• Basics of creating GM+Views
• Some Examples of GM+Views
• Q&A

Week Thirty
Useful Third Party Products - Level I

• Beyond Gold (from D-J Hunt)
• Linked Document Mover (from Prior Analytics)
• Other Third Party Products
• Q&A