Relevant Automation offers support backed by an extensive knowledge of our products as well as insight into your unique installation and business environment. We maintain the latest certifications and stay aware of the latest product developments and issues. For more information, call (919) 554-1919.

To schedule an on-site support appointment - Call (919) 554-1919 option 1
For technical support - Call (919) 554-1919 option 2
Email Support - Click Here

Our standard support rate for clients not on a support contract is $187.50 per hour plus any applicable travel expenses.

Relevant Automation Support Options

We offer a number of support options to suit your needs. Don't see the right package for you? We can customize a plan just for your company.

Strategic CRM Support Solutions - Solutions for the company that grows with its customers. Continuous improvement comes standard.

Project Support - Implementations can be tough. The Project Support Plan offers you the peace of mind that the project will be backed by experience and dedication.
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Standard Support - The possibilities are endless! For the business that is looking to get more from its CRM system, the Standard Support plan is designed for serious results.
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Basic Support - With phone support and 8 hours per quarter of on-site, consulting, or system admin hours, the Basic Support Plan will help you grow your business through continuous improvement.
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Express CRM Support Solutions - Solutions for the company that wants someone to turn to when they need answers.

Express Bundle - Combine a condensed version of three popular support areas and you have the Express Bundle.
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Sync Support - For those customers who have laptop users that sync, get the support you need for your sync process in addition to basic phone support.
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Phone Support - Designed for the customer who just needs someone to turn to when they need questions answered or an issue resolved, the Phone Support option offers the basics in quality support.
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Continuing Education for System Administrators - The Continuing Education Webinar program is a new and exciting addition to the Relevant Automation support lineup. The course is held over the web allowing you to learn more about GoldMine right from your desk.
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