Welcome to Relevant CRM

Our mission is to help our clients achieve outstanding success with their CRM solution. We have worked with many customers in many different industries and would be happy to talk to you about your business.

 

We provide advice, planning, project management, technical support and training. We can help you to build and maintain a customer database that will enhance productivity, improve responsiveness to customers and ultimately maximize selling effectiveness and customer retention.

 

With our support, your company will be able to quickly launch a successful system, empower your staff to operate independently, and minimize the total cost of ownership. Our services are offered on a project basis, ongoing support basis or an as needed, on-call basis.

 

Visit our products page to get information on the latest CRM solutions for any industry. We also have packaged solutions for the Office Equipment, Material Handling and Heavy Equipment industries.  These are great examples of the benefits that our solutions can bring to your business when you work with us!

 Heavy Equipment and Material Handling Solutions

Since 2003, Relevant CRM has provided solutions for the Heavy Equipment and Material Handling industries. Our relationships with industry leading business system (ERP) software vendors enables us to provide customized solutions that help you to build stronger customer relationships and improve the effectiveness of your sales and service teams! 

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 Office Equipment Dealer Solutions

Relevant CRM has provided solutions for the Office Equipment industry since 2003.  Our relationship with Digital Gateway enables us to provide customized solutions that help you to maintain your customer base and win more new business!  

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 News & Events

Want an easy way to keep up with the latest at Relevant CRM? Follow us on LinkedIn! For office equipment dealers, we have created a group called "Relevant CRM Office Equipment User Group". This is a great forum for discussing your CRM solution with other dealers... recommendations, what works for you, what you would like to see improved, or any new CRM products and features you would like to see. We are excited to see active discussions and feedback! Click here to visit our LinkedIn company page. Don't forget to search for our Office Equipment User Group and request to join!

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The concept of Net Promoter Score is simple… it is a research tool used to gauge customer satisfaction and loyalty. It asks the question, “What is the likelihood you would recommend our company to a friend or colleague?” Research has shown that a company’s rate of growth is directly correlated with the probability of endorsement from customers. This score provides useful insight that can help you increase your customer satisfaction, and this information is inserted directly into Microsoft CRM by means of your current connector.

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