Relevant CRM's President & CEO, Harry Shaughnessy, is featured in a Small Business Insight of the Triangle article today! Entitled Techies Can Sell, Too!, this article spotlights how Harry built his business around CRM, how it has evolved over time, and how Relevant has dealt with the market downturn and shifts in corporate strategy. He also provides some insight to budding business entrepreneurs! Here is an exerpt from the article:
“We help them (clients) build the workflows so that they work smarter and more effectively,” says Shaughnessy, the company’s President. “The net result is that sales people can work with more customers and have closer relationships with those customers. They can remember more things and then as a business, they can plan through their forecasting and information that they get from their sales people and plan their business better.”
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